IMAP Folder is Not Syncing Issue How to Fix It?

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This also caused some issues as outlook did not know where to store deleted or sent items and through up several errors.



mailbox not updating on IMAP

Make sure they are the same if you can’t see them look at the number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Doing a send and receive manually or waiting on the scheduled send and receive on the client does not update new mail items.



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I checked on web mail here it is.one account is configured on two computers, one is configured with POP second is IMAP. Missing mail is showing on POP account Pc but not showing on IMAP pc. If I have the inbox selected and I get new mail, I will not see the new mail appear in the inbox automatically during a scheduled send and receive. I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages remain visible in the All Mail folder Office 365 sync problems and login fixes when accessed via webmail.

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mailbox not updating on IMAP

I have several email accounts / IMAP set-up. So looking at my tree of expert Outlook tips by FixTechGuide email accounts one inbox might have 10 mail total and 3 unread form earlier. It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate. The issue is; just looking at my email accounts and the numbers shown next to the folders I cant tell if there is new mail or not until I click on them.

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I have all desktop alerts turned off I prefer it this way I don't need all of that. I just want to be able to look and see new message. Even if I have an account with zero message I need to click to see the new ones there are no numbers appear. I am also running QuickFolders and its the same nothing shows up on those tabs until i physically click on them. Ok so my mistake the Properties option is there when right clicking folder - I was only focused on right clicking on the email address to take me to server setting I was not clicking on the actual folder. I right click a folder and Properties and it take me to attached windows.

My accounts in Mail app stopped to sync post update



While these solutions work, there is are chance that it will happen again. To avoid that, you have to take some fix MFA prompts not working precautionary steps. Pit Stop - Most of our email accounts are for small retail location. We just use POP in those locations because they do not access their mail from any other device or location.

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mailbox not updating on IMAP

It will synchronize deleted items if I delete an item from my phone, but it just wont receive new ones. IMAP accounts should update automatically on send/receive. Otherwise why even have the ability to auto-sync? If I need to click on each folder to force the sync/download from server then auto sync serves no purpose. When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.

  • I am normally looking at the All Mail folder on Outlook.
  • Subscribing to a folder makes it appear in the Folder Pane, but one might not always want a folder to be synced automatically if it is mainly an archive folder or one that seldom receives new mail.
  • To test I usually get on my phone and send a test mail from my personal yahoo account to my Business IMAP account.
  • That’s why, here I am to help you in this situation by providing you with solutions.
  • EDIT - the folder check add-on is for older versions of TB.
  • To set up a mail account, we can set the same standard name "mail.mydomain.com" as the incoming and outgoing mail server.
  • In this article, I have explained various ways to solve IMAP folders are not syncing.


I deleted the Apple Mail app from the phone, reinstalled from the App Store. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work.



That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue. If I am sitting on my inbox and do a send/receive, no new mail will populate. The send and receive does not error, it looks to complete successfully. Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.

Outlook not syncing IMAP emails



These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay.
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