Why Isn't My Outlook Receiving Emails? Quick Fix

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Outlook Not Sending or Receiving Email

I did a search on this forum and tried several of the suggestions but non appeared to work. Some email providers (such as your ISP or even Gmail) won't let you send messages larger than a certain size. Adding pictures and large attachments to your message can prevent you from sending that message (and any messages sent Office 365 Sync Errors Fix after the large message). If you’re using cPanel, Outlook is most likely setup with POP3 account or IMAP. I’ve seen some providers have issues when auto Send/Receive is set to less than 5mins. Outlook accounts can have up to 100GB of storage per mailbox.

Repair your classicOutlook program



And in most cases, that’s where it belongs. For more information on creating a new email profile, see Create an Outlook profile. Please go to Reset a forgotten Microsoft account password for Fix Outlook and Office 365 Errors 2025 more information.

Make sure you are connected to the Internet



For more information, please go to Sync to manually check for new mail and to send messages in Outlook. Sometimes, an Outlook add-in will crash and prevent your email messages from sending. To disable all add-ins, you can start Outlook in safe mode. If you can send email while Outlook is in safe mode, creating a new Outlook email profile should allow you to send email again.

Check your blocked users list



Articles, examples, tutorials, and inspiration from our emailing experts. Create your account and connect with a world of communities. Find solutions to common problems or get help from a support agent. Occasionally, the Outlook program may need to be repaired. Repairing is a simple process but may take as long as half an hour to complete. For more information, see Repair an Office application.

Outlook Not Sending or Receiving Email

Create a new Profile



Outlook Not Sending or Receiving Email

For more information, go to Reduce attachment size to send large files with Outlook. I deleted the Yahoo and Google accounts from Outlook and set it up again and that didn't fix anything. I uninstalled the New Outlook app and reinstalled it and that didn't fix anything. I am fairly sure it is something in my Microsoft account since all 4 of my Windows computers stopped working for the email at the same time. I have another Windows computer with a different Microsoft account and that is working fine.





  • Outlook accounts can have up to 100GB of storage per mailbox.
  • Once enabled, this setting lets you disconnect from the server.
  • It includes a listing of your accounts, autocomplete information, and your name and initials.
  • In the search box, type outlook.exe /safe, then press Enter.
  • Create your account and connect with a world of communities.
  • Go to your Outbox and then open the stuck email messages.
  • Fortunately, you can change how your messages get organized.


For many types of email accounts, classicOutlook stores your messages mailbox not updating on IMAP in a Personal Folders File (.pst file). You can repair this file by running the Inbox Repair Tool. This repair should take approximately fifteen minutes. For more information, see Repair your Outlook personal folders file (.pst). A profile is a group of settings that controls how Outlook works.
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